How to delete products and categories

In this guide we will explain how to delete products and categories, you no longer want active in Shopbox.

In this article we will get through:

  • Deleting products and categories in the POS
  • Deleting products and categories in Backoffice

Deleting products and categories in the POS

If you want to delete products and categories in the POS, follow these steps:

  1. Log in to the POS

  2. Go to the tab that contains the products you want to delete

  3. Tap the pencil icon at the top left called Edit

  4. You will now be able to edit different items

  5. Tap the orange pencil next to the product or category you want to delete

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You are now inside the product or category you want to remove.

  1. Tap on the trash bin icon in the top right corner, then tap Save

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When you are done deleting, tap the green Done button and refresh Shopbox in the top right corner using the rotating arrowsSkærmbillede 2025-10-28 kl. 08.28.20

Congratulations! You now know how to delete products and categories in the POS.

Deleting products and categories in Backoffice

If you want to delete products or categories in Backoffice, start by logging in at my.shopbox.com

  1. Click on Product Catalog in the menu on the left side

  2. Click the product/category icon on the left, to mark what you want to delete

  3. You can select multiple items at once, as shown in the image

  4. When you have selected the ones you want to delete, click on the trash bin icon in the top right corner

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Congratulations! You now know how to delete products and categories in Backoffice.