Migration from Quickorder to Shopbox

Information and relevant guides for your migration from Quickorder to Shopbox

Are you one of the lucky ones ready for Shopbox?

When it’s your turn to switch from Quickorder to Shopbox, you’ll receive an email with your invitation – and you’ll find the link to this guide there too. It will help you through the whole process, step by step, so you can get started with your new solution quickly and with confidence.

Here’s a quick overview of how the migration works – and the few simple steps you need to go through to get up and running.

It’s easy – and we’re with you every step of the way.

1. Transfer your data

We’ll transfer your data from Quickorder to Shopbox for you, so you don’t have to do anything for this part.

• In your Quickorder Backoffice, you’ll see a red banner counting down to when your data will be transferred.
  
• Once your data has been moved to Shopbox, the banner will change and you’ll be asked to log in to MyShopbox, which is the Shopbox Backoffice. Click the green button on the banner and you’ll be redirected.
  
• You’ll also receive an email from us with all the important information and guides you need to get started with Shopbox.
  
  

2. Log in to MyShopbox – Shopbox Backoffice

To log in, just use your existing Quickorder login details.

3. Check your setup in MyShopbox

Even though your data and settings are transferred to Shopbox, we recommend you double-check your product catalogue and settings.

• Check your product catalog
  Your menu has already been transferred and is located under “Product Catalog” in the back office. You can edit or create new products via the Shopbox POS app or Shopbox Backoffice
• Set up your receipts:
  Go to “Store Settings” and adjust your receipt preferences as needed.

4. Download Shopbox POS

In your Quickorder POS, you’ll see a red banner asking you to download Shopbox POS. Click the green button and you’ll be redirected to the App Store to download Shopbox POS.

Once downloaded, log in using your Quickorder details to access Shopbox POS.

5. Connect your hardware to Shopbox POS

You’re almost ready – the final step is to make sure your existing hardware is connected to Shopbox POS. Follow the guide below to set everything up.

• Add payment methods:

  Your account is pre-configured for your current payment terminal (e.g., Nets Lane 3000, Zettle, Adyen, or MobilePay).
  You can also set up additional payment types.

• Connect hardware:

  Printers, terminals, and other hardware can be easily added directly from the Shopbox POS app. 
  
  1. Printer Setup
     Since your iPad is already connected to your printer from the Quickorder app, you only need to connect it to the Shopbox POS app – no resetting required.
     Having Trouble Connecting Your Printer?
     If the printer doesn’t connect, you may need to reset it and reconnect. Check out our detailed Printer Guides for setup assistance.
     
     

Explore Shopbox

Once the migration is successful and everything is set, you’re ready to explore Shopbox. You can do this independently or take a look at the guides and tutorials we’ve prepared for you:

• Video walkthrough of Shopbox Backoffice
• Video walkthrough of Shopbox POS
• General guides and introductions
  
  

Share your feedback with us

Your experience and feedback are crucial to us as we continuously strive to find the best solutions. You can easily share your feedback directly through Shopbox POS. Check out our guide on where to find the feedback feature here:

Additional guides and links

Get started with Shopbox Backoffice

Get started with Shopbox POS

Webinars

Other